FAQ's

What are the necklaces made from?
The plating on our necklaces and pins are long-lasting but not sterling silver or 9ct gold. For those with metal allergies, hang on! We are growing and hope to expand our products to feature more premium ranges in future.

How do I care for my necklace?
Here’s our tips to keep your products clean and shiny:

Don’t wear it in the shower or the pool. Rinse your necklace carefully in cool water if it needs cleaning, then dry with a soft cloth.

Don’t spray perfume on your necklace. Let perfume or mosturiser dry or soak in while you get ready, and put your necklace on before you leave.

How long is the chain, and can I alter the length of the necklace?
The chain is standard 48cm? (or 18 inches) long when laid out flat in a straight line. Carefully done, you can clip the clasp to different parts of the chain to make it shorter.

How do I take the chain off?
Get out those tweezers - it’s time to make your necklace your own! There is a safety loop at the end to stop your pendant slipping off. Use a pair of tweezers or your hands to squeeze the safety loop until the loop is narrow enough to slip through.

When will I receive my order?
We want you to receive your order as soon as possible so you can send out those positive vibes. We ship within 72 hours via Australia Post. In order to have free international shipping however, we do sacrifice the ability to track orders.
(if we did it would cost around $25USD) If you would like to add tracking, please email/message our facebook page with your order number.